Solutions for Managing Phones

Connecting Today's Technologies Since 1984.


Call Accounting, Tracking
& Real-time Analytics Dash

Real-time Phone Monitoring, Alerting, Analytics & more

Contact Center Monitoring

Powerful Analytics for Managing your Contact Center

Switch Management & Traffic Analysis

Simplify Administration of your Phone Users & Quickly Analyze Usage

PSAP & E911 Agency Control

Collect, Display & Summarize Critical 911 Information in Real-time

Emergency Notifications & E911

Instantly Receive Alerts of Critical Emergencies at your Business.

Cloud & Hosted

Get current with Cloud, Hosted, Virtualized or Premises-based versions.

Mobile Friendly

Access Genesis from your smartphone, tablet or a Windows, Mac or Linux PC.

Upgrade Today

Be current. Replace your outdated, unsupported, inaccurate system today.

Generate Revenue

Reduce costs and generate revenue from your existing equipment.

Real-time Analytics

Get real-time analytics, monitoring, diagnostics and more to your mobile device.

Customizable Hotel App

Generate revenue and keep connected with your guests, wherever they are!

Real-time 911 Alerting

Be instantly notified of 911 calls in progress, not after the call. Be ready to direct help.

Protect your Investment

Keep your investment safe with Genesis. We've been plugged into your needs since 1984.

Exception Alerting

Receive Alerts anywhere when unusual phone activity or misuse is detected.

Dynamic Reporting

Create & distribute custom reports with unique searching & graphing functionality.

Program your Phones

Simplify and eliminate the complexity of phone system and set programming.

Build your Own

Genesis is modular, so you can assemble your own perfect solution.

What We Do


Industry leading on-premises and cloud / hosted telemanagement solutions.

See All Solutions & Services

About Us


Genesis clients include a diverse range of businesses from a wide range of industries. Public safety & police agencies, multi-national manufacturing enterprises, hotels and even small home-based businesses all rely on Genesis solutions for their alerting, analytics, reporting and management needs.

Our first install

Support days included

Consistent interface

At Genesis there is intelligent life on the other end of the phone, eager to assist you with any potential problems, questions or concerns. We pride ourselves on providing our customers with excellent after-sale technical support service, which is why all Genesis solutions include a year of unlimited technical support.

Our first install

Support days included

Consistent interface

Genesis is committed to fostering partnerships with other leading technology suppliers to best serve our clients. Our partners include telecom service providers, on-premises & hosted telephony suppliers, hospitality solution providers, and safety organizations, and more. Contact Genesis for more information if you'd like to become a partner.

Our first install

Support days included

Consistent interface

Genesis Systems

Genesis Systems was established in 1984, specializing in the development of telecom related software products for all sizes of businesses and organizations. Right from the start, Genesis established an unchallenged reputation for outstanding customer satisfaction, ease of use, reliability, and ongoing product enhancement.

At Genesis we never rest. All Genesis solutions are constantly evolving to ensure we exceed your expectations. Innovating and embracing the continuous changes of the various industries we connect is our commitment. It's in our DNA.

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