As a Law Enforcement Agency you need a way to monitor your agency's performance and keep on top of what's going on at your site at all times. You need to track and log all call information for investigative, tracking, staffing and follow-up purposes.
Real-time information on active calls and live tracking of developing situations are critical statistics you need to operate your facility. You also need historical incoming and outgoing call volume statistics so you can efficiently manage your communication center. Accurately estimating your future telecom costs is important for keeping on budget.
Genesis allows you to do all this and more from anywhere on or off site. Genesis software comes standard with both client and web-based interfaces, and you can even allow limited access for users that only need to use certain features. Genesis comes with automatic reports that send you the critical information you need when it matters most. All Genesis solutions can be virtualized, accessed from the cloud, or housed on your own equipment.