by lisa
August 4, 2017
Genesis Systems will be closed on Monday, August 7 for BC Day.
Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com
by Nathan
June 29, 2017
On behalf of all us at Genesis we'd like to wish all a happy and safe Canada Day weekend! Check out Canada Day 2017 Celebrations to see what's going on in your community.
Our offices will be closed on Monday July 3 and we will be resuming normal business hours on Tuesday July 4. Customers subscribed to our 24/7 support package are unaffected by holiday closures. If you'd like more information on our after-hours or 24/7 support options contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com.
Happy 150th Canada!
by Nathan
June 1, 2017
We are very excited to announce our Genesis PSAP Monitor Solution is now Avaya Compliant!
Genesis PSAP Monitor is the most recent of our Avaya-compatible solutions to complete the testing process. Genesis PSAP Monitor allows your PSAP or SSAP to replace outdated telephone equipment with no disruption to your CAD and other critical systems functionality.
Like the other Genesis PSAP & 911 solutions, it also includes extensive performance & capacity reporting, detailed call history / auditing, agency-specific call statistics and much more.
For more information on Genesis PSAP Monitor, or any of our other PSAP & SSAP-specific solutions contact us at 888-993-2288.
by Nathan
May 19, 2017
Genesis Systems will be closed on Monday May 22 for Victoria Day.
Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com
by lisa
April 13, 2017
Genesis Systems will be closed on Friday April 14th and Monday April 17th for Easter.
Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com
by Brandon
April 3, 2017
Genesis is pleased to announce our next generation of products. Not only have we released a new assortment of solutions, but we've also overhauled and updated our website with much more information on who we are and what we can do for you.
This blog will be updated with regularity going forward. These are exciting times at Genesis so we welcome you to subscribe to our list above and receive notifications when we add new content here.
As they have been for years, all Genesis Solutions are available in Premises-based and Virtualized configurations. Dedicated hardware is not required. Genesis is also now offering Cloud and Hosted services.
Since all of our solutions are completely web based (client-based also included if you prefer it), this was a no-brainer for us. Cloud & Hosted Services are starting from $29/mo. On-Premises & Virtual Solutions as low as $299. Contact our sales department for details at 888-993-2288.
by Brandon
March 15, 2017
Genesis is happy to announce that we have added support for RingCentral.
RingCentral is a cloud-based phone system provider for business. See our listing in the RingCentral App Store.
Detailed call analytics & tracking including cradle-to-grave reporting, traffic analysis, inventory management, misuse detection and more are all available in our app.
Additionally, Genesis can automatically sync with your RingCentral user database, saving you time and eliminating ongoing system maintenance.
Contact Genesis for more details!
by Nathan
February 16, 2017
Genesis the next Generation of telecom solutions!
Take your hotel guest's experience to the next level.
- Engage your guests with a custom mobile app specific to your hotel
- Advertise, track & increase uptake of hotel amenities and attractions
- Increase uptake of your in-house services & offerings
- Any much, much more...
Call us today for more information!
by lisa
January 21, 2017
We are very excited to announce our Call Accounting Solution for Avaya IP Office is now Avaya Compliant!
Call Accounting for IP office is the last of our Avaya compatible Call Accounting solutions to complete the testing process. Like the other Genesis Call Accounting solutions, it also includes Call Tracking, Telecom Analytics, Traffic Trends, Cradle to Grave Reporting and much more.
Contact our sales department for details at 888-993-2288.
by lisa
September 12, 2016
Genesis software is extremely flexible and will work with new and legacy telephone systems, as well as many hosted and cloud telephone providers. Genesis also interfaces with any Property Management System, and can run on the same PC. At Genesis, upgrading is a simple process without any hidden costs.
