Changes are coming for Avaya Cloud Office (ACO) customers as organizations begin transitioning to RingCentral’s RingEX platform. For businesses using Genesis, the move doesn’t have to disrupt critical emergency communication services.

Genesis can help make the transition from ACO to RingCentral smooth and straightforward, helping maintain your existing emergency notification and E911 capabilities throughout the migration.

Smooth Transition: Genesis can help move your existing configuration from ACO to RingCentral with minimal disruption.

E911 Continuity: Maintain critical E911 functionality and accurate location information during and after the transition.

Emergency Notification: Keep important emergency alerting and notification capabilities working within your new RingCentral environment.

Genesis Support: Our team can review your existing ACO configuration and help prepare your Genesis solution for RingCentral.

Moving from ACO to RingCentral? Contact Genesis today to learn how we can help make the transition simple and seamless.

Genesis' Emergency Alerting & Management Solutions provide a sophisticated and comprehensive approach to emergency response, seamlessly blending rapid alerting and on-site paging with meticulous incident management. This integrated solution significantly enhances your organization's safety protocols. Let’s explore how overhead paging, when integrated with Genesis' Incident Aware, can revolutionize your emergency response strategy.

 One of the standout features of Incident Aware is its ability to initiate pages and alerts from a single platform. Alerts can be broadcast over a variety of channels, including SIP phones, multicast devices, email, SMS, desktop computers, mobile devices, fire and alarm panels, and more. This multi-channel communication ensures that everyone receives critical information promptly, regardless of their location or the device they are using.

 Reach out to Genesis today to discover how our solutions can benefit your organization.