In the modern workplace, seamless communication and rapid response to emergencies are no longer optional—they’re essential. While RingCentral provides a powerful cloud communications platform, pairing it with Genesis Systems takes your environment to the next level, uniting communication, safety, and analytics in one cohesive solution.

Smarter Emergency Management: Genesis integrates directly into RingCentral to deliver advanced emergency alerting and management. When someone dials 911 or another critical number, Genesis automatically triggers alerts across multiple channels—mobile app, SMS, voice, email, and even on-site paging systems. With location-rich notifications, your team can respond faster to incidents like evacuations, lockdowns, or medical emergencies, ensuring no time is lost when it matters most.

Real-Time Incident Response: Emergencies don’t wait, and neither should your communication system. With Genesis, you can send real-time alerts that include precise GPS details and incident context. Whether it’s a drill, a weather event, or an urgent safety situation, Genesis gives staff and responders the information they need instantly, accessible on both mobile and desktop devices.

Extend Communication Beyond the Cloud: While RingCentral excels in cloud communication, Genesis bridges the gap to your on-site infrastructure. By leveraging multicast and SIP technologies, Genesis integrates with existing paging systems, eliminating the need for costly rip-and-replace strategies. This extends the reach of your emergency communications to every corner of your organization.

Unlock the Power of Call Analytics: Beyond safety, Genesis empowers smarter decision-making with detailed call tracking and analytics. Monitor usage, identify trends, control costs, and detect misuse or abuse. These insights turn your RingCentral environment into not just a communication system, but a data-driven tool for operational excellence.

Why Genesis + RingCentral?
Unified Platform: Manage calls, alerts, and incidents in one place.
Enhanced Safety & Compliance: Ensure rapid response and adherence to protocols.
Data-Driven Insights: Turn call activity into actionable intelligence.
Seamless Integration: Connect cloud and on-premise systems effortlessly

By combining RingCentral with Genesis, you’re not just adding features—you’re transforming how your organization communicates and responds. Emergencies are managed with precision, calls deliver valuable insights, and every message reaches its destination.

Elevate your RingCentral environment with Genesis—because communication and safety should always work hand in hand.

In a crisis, clear communication is the most important response tool. The Incident Aware App was designed to give organizations a smarter way to trigger and manage alerts across multiple channels—ensuring that no matter where people are or what device they’re using, they get the message.

One Trigger, Multiple Channels

With Incident Aware, a single action—whether from a desk phone, mobile app, or desktop computer—instantly activates the cloud-based system. From there, alerts can be delivered simultaneously through visual notifications, audible alarms, and integrated APIs, reaching staff and responders without delay.

Visual Alerts

Critical information doesn’t just need to be heard—it needs to be seen. Incident Aware delivers visual alerts directly to desktop screens, digital signage, mobile phones, and email, ensuring messages are impossible to miss and providing immediate, actionable details when they matter most.

Audible Alerts

For situations where sound is essential, the system integrates with overhead paging, loudspeakers, desk phones, and mobile devices. Whether through a siren, an automated call, or a broadcast announcement, audible alerts ensure that people are reached quickly—even in noisy or crowded environments.

APIs and Integrations

Incident Aware also extends beyond its own channels through secure APIs. This makes it easy to connect the platform with existing dashboards, ticketing systems, or analytics tools, allowing organizations to unify emergency communications with their broader safety and IT strategies.

Why It Matters

Emergencies are unpredictable, but communication shouldn’t be. Incident Aware ensures that critical alerts cut through noise, reach the right people, and provide clear, actionable information—without depending on any one device or channel. From workplace violence prevention to weather alerts or IT disruptions, the platform helps organizations reduce response times, improve situational awareness, and keep people safe.

When emergencies happen, speed and clarity of communication matter. Genesis Systems, fully integrated with RingCentral, provides organizations with a powerful platform that unifies emergency alerting, incident tracking, and call management.

With Genesis, alerts can be dispatched instantly through multiple channels: SMS, voice, email, app notifications, and even overhead paging. Notifications can include GPS location data, giving responders the precise information needed to act quickly. Whether it’s a 911 call, a weather event, or a panic alarm, the system ensures that critical information reaches the right people at the right time.

What sets Genesis apart is its ability to integrate with existing on-site multicast and SIP paging equipment, amplifying messages across facilities for maximum reach. This bridges the gap between cloud-based RingCentral communications and the physical infrastructure already in place—without costly replacements.

Beyond emergency response, Genesis also enhances daily operations with detailed call analytics, usage tracking, and advanced reporting. These insights help organizations control costs, prevent misuse, and improve efficiency while keeping staff and stakeholders connected.

By choosing Genesis for your RingCentral system, organizations gain a unified, future-ready communication system that improves safety, compliance, and decision-making—ensuring that every call and every alert contributes to a smarter, safer workplace.

Contact Genesis to learn more.

In an emergency, every second counts. Overhead paging provides one of the fastest and most effective ways to communicate critical information to everyone in a building or campus. Overhead paging instantly broadcasts clear instructions to all occupants, ensuring no one is left uninformed.

 With a single announcement, staff can direct people to evacuate, shelter in place, or avoid hazardous areas. Paging systems can also be zoned, allowing targeted messages to specific areas without creating unnecessary panic elsewhere. This level of speed and control helps organizations maintain order, reduce confusion, and protect lives.

Overhead paging is a proven tool that complements modern emergency alerting systems, providing reliable, real-time communication when it matters most.

 Contact Genesis to learn more!

In today’s hospitality landscape, safety demands more than just protocols—it requires advanced technology to anticipate, respond to, and manage emergencies with precision. Incident Aware transforms traditional safety measures with cutting-edge features like two-click panic alerts, GPS-enabled incident reporting, and real-time collaboration tools. Seamlessly integrating with existing SIP and paging systems, it ensures streamlined communication across multiple channels, enabling hospitality teams to react faster and smarter. With features like geofence monitoring, GPS tracking, and mass notifications via SMS, email, or app, Incident Aware equips hotels and resorts with an all-encompassing safety solution built for modern challenges.

Modern hospitality businesses thrive on trust, and safety is at its core. Incident Aware not only enhances operational resilience but also ensures data-driven incident management through comprehensive reporting and records archiving. Its dynamic communication tools foster coordinated responses, while its seamless integration minimizes operational disruption. By investing in Incident Aware, hospitality leaders can harness the power of technology to create secure environments for both staff and guests, reinforcing their commitment to excellence. For more information, contact Genesis today!

In an increasingly unpredictable world, safeguarding communities during emergencies is more important than ever. Genesis Public Alerting delivers a unified, state of the art notification system designed for rapid, targeted outreach to residents and staff alike.

Key Features at a Glance

Mass Multi-Channel Delivery: Instantly reach the public via push notifications, SMS, email, social media, phone voice calls, and a dedicated public portal.
Geographic Precision: Broadcast alerts to specific areas using geo-targeting—ensuring updates are relevant to those affected.
Custom Templates: Create scenario-specific messages—whether for severe weather, public safety issues, or health advisories.
Incident Tracking & Reporting: Monitor each alert’s progress, view responder activity, and access detailed post incident analytics.
Rapid Emergency Actions: Staff can initiate lockdowns, evacuations, or panic alerts—complete with GPS data and auto-dial emergency calls.

Benefits for Municipalities & Organizations

Improved Awareness: Targeted alerts help residents take swift action, enhancing their safety.
Speedy Response: Multi-channel alerts work simultaneously, ensuring no time is wasted in crises.
Trust & Transparency: Consistent, accurate updates build confidence between authorities and communities.
Cost Efficiency: A scalable solution that avoids the high costs of traditional systems while maintaining broad reach.
Regulatory Compliance: Supports compliance with emergency notification standards and requirements.

Genesis Public Alerting is more than just a notification system—it’s a comprehensive tool for crisis management. By offering powerful, intuitive features like geo-targeted broadcasting, customizable templates, and real-time reporting, it empowers municipalities to communicate effectively during emergencies.