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Genesis Blog

What is a Mass Notification System?

by lisa November 28, 2025

A Mass Notification System (MNS) is a communication tool that allows organizations to send emergency alerts, updates, and critical messages to large groups of people. These systems are designed to deliver messages through SMS, email, voice and social media to ensure that information reaches its intended audience no matter where they are or what device they're using.

The most significant advantage of a mass notification app is the ability to send messages in real-time during emergencies. Whether it’s a weather alert, an active shooter situation, or a local evacuation order, quick communication can save lives.

Incident Aware by Genesis Systems ensures that notifications are sent to multiple communication channels, including text messages, emails, and even social media, allowing emergency information to reach individuals across various platforms simultaneously.

Incident Aware is an ideal solution, offering multi-channel notifications, real-time updates, and the scalability to meet your organization’s needs. In times of crisis, being able to communicate swiftly and effectively could make all the difference.

Phone Service Outage – How to Reach Us

by lisa November 24, 2025

We are currently experiencing a phone service outage affecting our area. As a result, our main phone lines may be unavailable or you may have difficulty reaching our team by phone.

Our team is still here and ready to help. During this interruption, please contact us by email:

Thank you for your patience and understanding.

Strengthen Your RingCentral System With Integrated Emergency Alerting

by lisa November 13, 2025

If you're already using RingCentral and want to enhance safety and response capabilities, adding an integrated emergency alerting solution is a powerful next step. Genesis Systems provides a seamless integration that delivers real-time alerts, incident tracking, on-site paging, and call analytics.

 Instant Emergency Notifications: Critical alerts trigger automatically when 911 or other emergency numbers are dialed, sending notifications by SMS, voice, email, and app so the right people are informed immediately. Alerts for lockdowns, evacuations, drills, and weather events ensure rapid communication across your organization.

Simplified Incident Management: Track and manage events in real time from one centralized system, improving coordination, reporting, and overall safety readiness.

Leverage Existing On-Site Equipment: Integrate seamlessly with your current overhead paging, SIP speakers, and multicast systems to broadcast alerts without costly hardware upgrades.

Added Visibility With Call Analytics: Monitor phone usage, identify trends, and improve communication oversight through detailed analytics.

Enhancing RingCentral with emergency alerting gives your organization a unified, smarter, and more responsive safety and communication platform.

Contact Genesis to learn more!

Remembrance Day Office Closure Notice

by lisa November 10, 2025

Please be advised that our office will be closed on Tuesday, November 11, in observance of Remembrance Day.

Regular business operations will resume on Wednesday, November 12

Incident Aware During a School Lockdown

by lisa November 4, 2025

When a school faces a lockdown scenario — whether prompted by an intruder, threat of violence, or other imminent risk — the speed, clarity, and coordination of response matter more than ever. Standard lockdown procedures (lock doors, bring students inside, evade sight lines, stay quiet) are critical. But to elevate beyond a purely manual protocol, leveraging a dedicated system such as Incident Aware brings a new level of situational awareness, automation, and accountability.

Incident Aware allows staff to instantly trigger lockdown alerts and notify administrators, security, and first responders through multiple channels—mobile, desktop, and overhead paging. Each alert includes precise location details, giving responders immediate awareness of where help is needed.

During the lockdown, staff can share real-time updates, notes, and images, while leadership tracks the event through a live dashboard. Once resolved, a full incident record supports compliance reviews and procedural improvements.

Integrated with existing phone and paging systems, Incident Aware ensures faster communication, consistent messaging, and stronger coordination—helping schools protect students and staff when it matters most.

 

To learn more about Incident Aware contact Genesis.

 
 
 

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