Employees working alone, across large facilities or away from a central office need a reliable way to request help during an emergency. Maintenance personnel, security teams, healthcare workers, hotel staff and field employees may not always have someone nearby when an incident occurs.

Genesis Incident Aware helps lone workers send location-rich alerts and incident reports from a mobile device or desktop. GPS information can identify where assistance is required, helping response teams act quickly and reach the correct location.

Alerts can be delivered through multiple channels, including:

• Mobile push notifications
• SMS and email
• Desktop notifications
• Voice communications
• SIP and overhead paging

Notifications can also be directed to specific individuals, departments, locations or response teams, ensuring the right people receive critical information.

During an incident, employees and responders can exchange messages, notes, photos and videos in real time. Customized instructions and checklists can also help guide teams through established emergency procedures.

Genesis securely records incident details, communications and response activity, providing valuable information for reporting and post-incident review.

By combining location-aware reporting, targeted notifications and real-time collaboration, Genesis Incident Aware helps organizations improve visibility and respond faster when lone workers need assistance.

Contact Genesis Systems to learn how Incident Aware can strengthen lone-worker safety across your organization.

When a 911 call is placed, connecting the caller with emergency services is only the first step. Organizations also need to ensure the right people are immediately aware of the situation, know where assistance is needed, and have the information necessary to respond quickly.

Genesis GenAlert provides real-time emergency call awareness and automated notifications, helping organizations connect 911 activity with their internal emergency response. Combined with Genesis Incident Aware, alerts can extend beyond the phone system to reach people and communication systems throughout your organization.

Real-Time 911 Notifications: Automatically detect emergency calls and immediately notify designated security teams, administrators, front-desk staff, or other key personnel.

Location-Aware Alerting: Provide critical caller and location information so on-site personnel can quickly identify where assistance is required and help direct first responders.

Multi-Channel Notifications: Distribute emergency information across multiple communication channels, helping ensure critical alerts reach the right people quickly.

Paging & On-Site Alerting: Extend emergency notifications into your physical facility through integration with paging systems, speakers, and other on-site communication infrastructure.

Incident Management & Collaboration: With Genesis Incident Aware, teams can communicate, share updates, coordinate response activities, and maintain important incident information from a centralized platform.

Customized Emergency Workflows: Organizations can determine who should be notified and how alerts should be distributed based on their unique locations, teams, and emergency response procedures.

A successful emergency response doesn't end when the 911 call is connected. By extending emergency awareness throughout your organization, Genesis helps ensure the people who need to know are informed quickly and have the information they need to respond.

Go beyond the 911 call. Contact Genesis Systems to learn how GenAlert and Incident Aware can help strengthen emergency awareness and response across your organization.