Workplace emergencies are unpredictable, but how an organization responds doesn’t have to be. Genesis Systems’ Incident Aware platform helps businesses, schools, hotels, and municipalities communicate instantly and manage incidents with confidence.

Workplace violence

What Incident Aware Provides

• Instant Emergency Alerts – Trigger panic alarms or lockdowns in seconds.
• Mass Notifications – Send SMS, email, app, and overhead page alerts at the same time.
• Two-Way Communication – Built-in chat lets teams coordinate in real time.
• Simple Incident Reporting – Capture details, locations, and photos as events happen.
• System Integration – Works with existing paging and phone systems using SIP and multicast.
• Secure Record Keeping – Archive incidents for reporting and future planning.

Workplace violence

Why It Matters

Incident Aware gives organizations the tools to respond quickly, keep staff informed, and maintain clear records — all from one platform. The result is a smarter, more confident approach to workplace safety and emergency management.

When emergencies happen, speed and clarity of communication matter. Genesis Systems, fully integrated with RingCentral, provides organizations with a powerful platform that unifies emergency alerting, incident tracking, and call management.

With Genesis, alerts can be dispatched instantly through multiple channels: SMS, voice, email, app notifications, and even overhead paging. Notifications can include GPS location data, giving responders the precise information needed to act quickly. Whether it’s a 911 call, a weather event, or a panic alarm, the system ensures that critical information reaches the right people at the right time.

What sets Genesis apart is its ability to integrate with existing on-site multicast and SIP paging equipment, amplifying messages across facilities for maximum reach. This bridges the gap between cloud-based RingCentral communications and the physical infrastructure already in place—without costly replacements.

Beyond emergency response, Genesis also enhances daily operations with detailed call analytics, usage tracking, and advanced reporting. These insights help organizations control costs, prevent misuse, and improve efficiency while keeping staff and stakeholders connected.

By choosing Genesis for your RingCentral system, organizations gain a unified, future-ready communication system that improves safety, compliance, and decision-making—ensuring that every call and every alert contributes to a smarter, safer workplace.

Contact Genesis to learn more.

Staying prepared is easier when you can plan your safety alerts in advance. With Advanced Scheduling in the Incident Aware app from Genesis Systems, you can set incidents to automatically trigger in the future—exactly when you need them.

Whether it's a routine drill, shift change reminder, or maintenance alert, you can schedule incidents to repeat on a custom timeline: every hour, day, week, or month. You can even set them to repeat indefinitely or end after a certain number of times.

This feature helps you stay organized, save time, and make sure the right people always get the right message—on schedule.

Contact us to learn!

Incident Aware is an advanced emergency communication system that enables instant alerts, mass notifications via SMS and email, real-time incident reporting with GPS data, and direct responder collaboration. With just two clicks, users can activate panic alarms, lockdowns, or evacuation notices for immediate response.

Seamlessly integrating with SIP and paging systems, Incident Aware enhances workplace safety with geofence monitoring, GPS tracking, two-way internal chat, and comprehensive record management. It provides a reliable, efficient solution for emergency preparedness. To lean more contact Genesis Systems!

Emergencies happen anytime, anywhere. Ensure your employees have a fast, reliable safety solution with Incident Aware, a workplace safety app that streamlines emergency response.

Instant Alerts, Immediate Action
Employees can trigger real-time alerts, ensuring rapid response to medical emergencies, workplace violence, or lockdowns.

Multi-Channel Communication
Incident Aware notifies teams via SMS, voice calls, mobile apps, desktop alerts, email, and overhead paging—keeping everyone informed, no matter where they are.

Automated Workflows & Compliance
With Incident Aware automates incident logging, response tracking, and compliance reporting in one centralized system.

Seamless Integration
No costly upgrades. Incident Aware works with existing phone systems, hardware and emergency protocols to enhance safety across all locations.

Empower Employees, Protect Your Business
A safer workplace boosts morale, trust, and productivity. Give your team the tools to act quickly in any emergency.

Contact Genesis today for pricing!

Bad weather can strike at any time, and keeping your staff informed is key to ensuring their safety. With Genesis Incident Aware, you can quickly send real-time alerts to your team, keeping everyone in the loop when severe weather hits.

Instant Weather Alerts
Genesis Incident Aware allows you to send alerts via email, text, and mobile notifications. Whether it’s a snowstorm, heavy rain, or extreme heat, your team will receive timely updates, no matter where they are.

Targeted Notifications
Not every location is affected the same way, send location-specific messages to employees in impacted areas, ensuring the right people get the right information when it matters most.

Clear Steps to Follow
Need to guide your team through a weather emergency? Custom checklists and instructions help employees know exactly what to do, whether it’s securing equipment, taking shelter, or preparing for road closures.

Easy Collaboration
Genesis Incident Aware lets team members chat, share updates, and exchange photos or videos in real time. If a location is hit hard, employees can communicate immediately and respond faster.

Be Prepared, Stay Safe
Don’t wait until bad weather catches you off guard. With Genesis Incident Aware, you can keep your team informed, prepared, and safe—no matter what Mother Nature throws your way.

Want to learn more? Contact Genesis Systems today!

Genesis offers a wide range of solutions to enhance organizational connectivity, including emergency alerting (E911), call accounting, incident tracking, and contact center monitoring. You can integrate on-premises, cloud-hosted, and SaaS TeleManagement solutions seamlessly. With features like traffic analysis and public alerting, Genesis ensures secure and efficient communication. You can customize solutions through their interactive Solution Designer or consult directly with experts by scheduling one-on-one meetings to tailor your connection needs to your unique environment.

Learn more at Genesis Systems.

Genesis' Emergency Alerting & Management Solutions offers a comprehensive approach to safety by combining rapid alerting, on-site paging, and detailed incident management. This integrated solution allows you to initiate and broadcast alerts across multiple channels, including SIP phones, mobile devices, and fire panels, ensuring real-time delivery to the right people at the right time. Incident Aware also supports geo-targeted and zone-specific paging, enabling precise communication tailored to the specific needs of different areas within your organization. Whether it's a site-wide lockdown, a weather alert, or a panic alarm, Incident Aware seamlessly integrates with your existing telephony and alerting infrastructure, making it a flexible and scalable solution that modernizes your current setup without overwhelming network resources.

By implementing Incident Aware, you equip your organization with a powerful safety tool that ensures immediate action and effective communication during critical incidents. Its ability to bridge and extend pages from multiple sources, deliver secondary alerts, and operate efficiently through multicast technology makes it an essential addition to any safety protocol. Whether in offices, schools, hospitals, or public spaces, Incident Aware leverages your existing infrastructure to provide a modern, comprehensive safety strategy, ensuring the well-being of everyone within your organization.

Contact Genesis for more information.

Workplace violence is an ever-present threat that requires a proactive and efficient response mechanism. Genesis, through its Incident Aware platform, offers a comprehensive solution tailored to meet the demands of modern workplaces. Here’s why Genesis stands out as the ideal system for addressing workplace violence:

 Seamless Communication and Coordination Incident Aware is designed to significantly enhance two-way internal and external communications. By leveraging both mobile devices and desktops, the platform ensures that you can instantly connect with your subscribers, facilitating precise and timely responses to critical events. This feature is crucial in a workplace violence scenario, where immediate communication can prevent escalation and ensure swift action.

 Real-Time Alerts and Notifications One of the standout features of Incident Aware is its ability to provide real-time alerts with GPS locations. This is essential for quickly identifying and responding to incidents of workplace violence. The platform can broadcast messages with special instructions, trigger remote devices, and streamline your record-keeping process. By automating workflows with customizable checklists, Incident Aware simplifies and optimizes your response to any violent event, ensuring that nothing is overlooked.

 Comprehensive Incident Management Incident Aware’s configurable layout is designed to guide your staff through capturing all necessary information. With preset questions, checklist items, and instructions to upload relevant photos, videos, and audio, your team can document incidents thoroughly and accurately. The incident-specific chat feature allows for real-time collaboration, ensuring that all team members are on the same page.

 Flexible and Immediate Notifications In a crisis, timely and flexible notifications are crucial. Incident Aware’s notification system ensures that both staff and public recipients are informed when new information is added or tasks are completed. The compelled response options can proactively seek acknowledgment of incident alerts, ensuring that everyone is aware and responsive to the situation at hand.

 Advanced Panic Alarms and Emergency Procedures Incident Aware allows for the initiation of location-rich panic alarms, evacuations, or lockdowns, which are critical in managing workplace violence incidents. The ability to send and receive alerts from multiple buildings or locations and trigger cascading notifications ensures comprehensive coverage and quick dissemination of information.

 Multi-Channel Alert Distribution To ensure no one misses critical alerts, Incident Aware can distribute simultaneous alerts via email, SMS, mobile, voice, desktop apps, and overhead pages. This multi-channel approach ensures that all staff members, whether on-site or off-site, are immediately informed of any emergencies.

Integration with Existing Systems Incident Aware seamlessly integrates with your existing cloud or on-premises phone system, ensuring that the implementation of the platform is smooth and does not disrupt your current operations. This integration capability allows you to leverage your existing resources while enhancing your emergency response framework.

Incident Aware provides a powerful and comprehensive solution for managing workplace violence. By improving communication, ensuring real-time alerts, and providing a detailed incident management system, Genesis helps organizations respond effectively to violent incidents, protecting employees and minimizing potential harm. With its advanced features and seamless integration capabilities, Genesis is the right choice for any company looking to enhance their workplace violence prevention an

Looking to enhance staff safety? Need a reporting tool for workplace violence? Require active shooter or lockdown alerts? Need an emergency alerting app for your educational facility?

Genesis Systems and their dedicated development team have designed Incident Aware with your staff, students, or patrons’ safety in mind. Incident Aware is an easy-to-use, interactive app that allows you to communicate with staff during an emergency. Ensure the highest level of safety and preparedness with Incident Aware.

Contact Genesis today for more information!